C# developer in a hybrid team responsible for cloud - based security systems. Collaborating to deliver dynamic and scalable solutions in the Software Services domain at Genetec.
About the role
- Engineering Operations Specialist managing SDLC across software applications at EverCommerce. Responsible for automating processes and configuring tools like Jira and Confluence for efficient delivery.
Responsibilities
- The Engineering Operations Specialist is a hands‑on operator responsible for implementing, maintaining, automating and continuously improving a unified Software Development Lifecycle (SDLC) across a portfolio of software applications.
- This role is deeply embedded in day‑to‑day engineering and product operations, owning Atlassian Jira, Confluence, and Productboard configurations and actively building workflows, automation, and integrations that support efficient quality delivery.
- This position combines process ownership with technical execution, requiring someone who can both define standards and personally configure the tools that enforce them.
- The role works closely with Engineering, Product, and Quality teams to reduce friction, increase visibility, and ensure consistent execution across diverse teams and systems.
- In addition, this role will look towards automating reporting and operations using AI.
Requirements
- 7+ years in engineering operations, engineering management, program management, or similar roles
- Deep, hands‑on Jira and Confluence administration experience
- Demonstrated experience building and maintaining Jira workflows, automations, and reporting
- Strong understanding of SDLC execution in real engineering environments
- Experience working directly with engineers to solve process and tooling challenges
- Ability to operate independently and make day‑to‑day configuration decisions
- Strong written documentation and practical training skills
Benefits
- Flexibility to work where/how you want in your country of employment – in-office, remote, or hybrid
- Robust wellness benefits, including an annual wellness stipend
- Flexible and generous (FTO) time-off, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to you
- Employee Stock Purchase Program
- Registered Retirement Savings Plan (RRSP) with 4% company match
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