Senior Site Reliability Engineer at PointClickCare focused on AI platforms reliability and operational excellence. Collaborating with cross - functional teams to ensure secure and efficient service delivery.
About the role
- DevOps Developer at Caseware working on internal platforms for CI/CD and automation. Engaging with teams on scaling delivery across a large codebase with multiple projects.
Responsibilities
- Design and evolve high-signal GitHub Actions pipelines for build, test, release, and deployment workflows.
- Optimize pipeline performance, reliability, and feedback loops across multi-language projects.
- Build and maintain reusable CI/CD building blocks that product teams can adopt with minimal friction.
- Improve release safety with stronger validation gates, rollout strategies, and automation around quality checks.
- Drive Nx monorepo scalability through task orchestration, cache strategy, affected project workflows, and developer productivity improvements.
- Build internal devkit tooling and generators to standardize platform patterns and reduce repetitive engineering work.
- Implement and maintain infrastructure-as-code using AWS CDK, Helm, and GitOps patterns.
- Support Kubernetes-based workloads and deployment architecture across environments.
- Partner with engineering teams on service hardening including observability, resilience, scaling, and operational readiness.
- Improve platform security posture through guardrails, policy automation, and least-privilege patterns.
- Raise service and pipeline reliability through strong monitoring, alerting, and incident-ready runbooks.
- Improve operability with actionable logs, traces, metrics, and dashboards.
- Reduce cognitive load for feature teams by making the golden path fast and intuitive.
- Coach teams on delivery standards, DevOps maturity, and production best practices.
Requirements
- 4+ years in DevOps, Platform Engineering, SRE, or software engineering roles with strong operational ownership.
- Strong TypeScript proficiency for platform tooling, CI/CD automation, and infrastructure code.
- Production experience with AWS and infrastructure-as-code, with AWS CDK as a strong plus.
- Deep experience designing and operating GitHub Actions pipelines in medium-to-large codebases.
- Strong understanding of build systems, dependency management, and monorepo-scale engineering.
- Experience implementing secure CI/CD practices, release controls, and environment promotion strategies.
- Solid Linux and Docker debugging skills in cloud-native environments.
- Nx monorepo expertise, including task graph optimization, affected workflows, and caching strategy.
- Hands-on Kubernetes experience and Helm chart management in real delivery environments.
- Experience with GitOps delivery models such as Flux.
- Familiarity with mixed-stack monorepos (Angular, NestJS, Java, and serverless workloads).
- Experience with observability platforms (metrics, logs, traces, alerting) and production incident response.
Benefits
- Innovation is at our core.
- We are committed to a collaborative culture.
- Work-life balance is important to us.
- We offer competitive compensation.
- We are driven by impactful work.
- Recognition and rewards matter to us.
- We embrace global opportunities.
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