IoT Network Specialist designing wireless network solutions using cellular technology for TELUS. Engaging with customers and solving complex connectivity challenges in telecommunications.
About the role
- Senior Network Analyst monitoring, maintaining, and improving CBC/Radio-Canada’s network infrastructure. Handling network support, documentation, and collaborating with the technology team.
Responsibilities
- Monitoring, maintaining and improving the corporation’s network infrastructure
- First/second level network support for corporate network switches, routers, wireless access points, wireless controllers, firewall and VPN appliances
- Documenting troubleshooting procedures
- Collecting network statistics and reporting on network health
- Receiving trouble tickets from Network Operation Centre
- Troubleshooting network connectivity or infrastructure related problems
- Providing root cause analysis on any network outage
- Working with network monitoring tools
- Monitoring network infrastructure and responding to alarms
- Participating in production changes and turnovers across network infrastructure
- Creating trouble cases with vendors and service providers
- Reconfiguring replacement hardware and coordinating installations with regional staff
- Collaborating with technical staff
Requirements
- Bachelor’s degree or college diploma in computer science or other appropriate field
- Three (3) years of proven experience performing network operations duties
- Proficiency with Cisco Internetworking (switching/routing)
- Proficiency with various Cisco products
- Proficiency with Cisco IOS, IOS-XE, IOS-XR and NX-OS
- Proficiency with various network protocols
- Proficiency with firewall concepts and load balancers
- Proficiency with cloud computing and virtualization concepts
- Proficiency with Cisco wireless controllers and access points
- Proficiency with Fortinet and Juniper firewall systems
- Proficiency with network monitoring systems and technologies
- Proficiency with packet analysis
- Proficiency with BMC Remedy ticketing system
- Other vendor certifications are an asset
- General knowledge of IT security
- Working knowledge of English
Benefits
- Telework/Hybrid options
- Professional development
- Diverse and inclusive workplace
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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