Area Director overseeing newly acquired healthcare clinics across Ontario and Atlantic Canada for CBI Health. Driving integration, operational performance, clinical quality, profitability, and growth.
Responsibilities
Oversee operations and drive growth for newly acquired clinics across Ontario and Atlantic Canada
Support and lead prior owners and/or clinic leaders at newly acquired clinics
Build and motivate high-performing teams and foster a values-driven culture
Ensure team members understand accountabilities and perform to expectations
Ensure staffing resources meet organizational and clinic requirements
Lead regional hiring efforts and foster recognition and engagement
Support performance management and compensation practices with the National Director, Clinic Partnerships
Maintain on-site presence at each clinic at least once per quarter
Strengthen integration and partnership processes for newly acquired clinics
Build relationships with business partners and stakeholders
Liaise with Operations, HR, IT, Marketing, Finance, Clinical Excellence, Quality, and Risk teams
Share best practices and participate in provincial or national Clinic Partnerships initiatives
Oversee local risk and quality management and ensure regulatory and contractual compliance
Identify opportunities for innovation, growth, and operational improvement
Drive accountability for operational, quality, and financial results, including revenue, gross margin, and EBITDA
Improve service delivery models, systems, processes, and client experience
Collaborate on annual regional planning and align with CBI Health’s strategic vision
Monitor clinical and financial KPIs and implement corrective action plans
Ensure contractual deliverables, performance measures, and accreditation standards are achieved and documented
Identify and refer potential acquisition opportunities to Corporate Development
Requirements
Undergraduate degree in Health, Business or Health Administration (or equivalent work experience) preferred
Minimum 5 years’ experience in a general operational management role in a service-focused organization
Ideally, experience in a senior management role in a healthcare organization
Demonstrated ability to manage multiple operating units/sites
Ability to inspire and motivate teams, set clear goals and expectations, and hold staff accountable
Strategic thinking and decision-making aligned with organizational goals
Excellent communication with staff, corporate management, and stakeholders
Strong problem-solving skills
Decisiveness and ownership of decisions
Flexibility and ability to adapt to change and unexpected situations
Effective time management and ability to manage competing priorities and deadlines
Strong relationship-building skills with staff, patients, and stakeholders
Strong business acumen across financial and clinical aspects of clinics
Strong interpersonal skills to build trust and motivate others
Proven ability to manage complexity and change initiatives
Benefits
Flexible hours, which allow work-life balance and focus on quality of life
Competitive compensation with comprehensive benefits and rewards package
Group health, dental and vision benefits, paid 100% by the employer
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