Client Relationship Manager supporting SME clients with group retirement savings solutions at Desjardins Insurance. Advising clients and partners while improving service quality and outcomes.
About the role
- Area Director overseeing newly acquired healthcare clinics across Ontario and Atlantic Canada for CBI Health. Driving integration, operational performance, clinical quality, profitability, and growth.
Responsibilities
- Oversee operations and drive growth for newly acquired clinics across Ontario and Atlantic Canada
- Support and lead prior owners and/or clinic leaders at newly acquired clinics
- Build and motivate high-performing teams and foster a values-driven culture
- Ensure team members understand accountabilities and perform to expectations
- Ensure staffing resources meet organizational and clinic requirements
- Lead regional hiring efforts and foster recognition and engagement
- Support performance management and compensation practices with the National Director, Clinic Partnerships
- Maintain on-site presence at each clinic at least once per quarter
- Strengthen integration and partnership processes for newly acquired clinics
- Build relationships with business partners and stakeholders
- Liaise with Operations, HR, IT, Marketing, Finance, Clinical Excellence, Quality, and Risk teams
- Share best practices and participate in provincial or national Clinic Partnerships initiatives
- Oversee local risk and quality management and ensure regulatory and contractual compliance
- Identify opportunities for innovation, growth, and operational improvement
- Drive accountability for operational, quality, and financial results, including revenue, gross margin, and EBITDA
- Improve service delivery models, systems, processes, and client experience
- Collaborate on annual regional planning and align with CBI Health’s strategic vision
- Monitor clinical and financial KPIs and implement corrective action plans
- Ensure contractual deliverables, performance measures, and accreditation standards are achieved and documented
- Identify and refer potential acquisition opportunities to Corporate Development
Requirements
- Undergraduate degree in Health, Business or Health Administration (or equivalent work experience) preferred
- Minimum 5 years’ experience in a general operational management role in a service-focused organization
- Ideally, experience in a senior management role in a healthcare organization
- Demonstrated ability to manage multiple operating units/sites
- Ability to inspire and motivate teams, set clear goals and expectations, and hold staff accountable
- Strategic thinking and decision-making aligned with organizational goals
- Excellent communication with staff, corporate management, and stakeholders
- Strong problem-solving skills
- Decisiveness and ownership of decisions
- Flexibility and ability to adapt to change and unexpected situations
- Effective time management and ability to manage competing priorities and deadlines
- Strong relationship-building skills with staff, patients, and stakeholders
- Strong business acumen across financial and clinical aspects of clinics
- Strong interpersonal skills to build trust and motivate others
- Proven ability to manage complexity and change initiatives
Benefits
- Flexible hours, which allow work-life balance and focus on quality of life
- Competitive compensation with comprehensive benefits and rewards package
- Group health, dental and vision benefits, paid 100% by the employer
- Continuous learning and skills development
- Accommodations throughout the hiring process
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Major Account Manager selling Arista’s cloud, data - center, and networking solutions to Toronto enterprise accounts. Driving sales strategy, executive relationships, channel partnerships, and account growth across Ontario.
Events and partnerships coordination for Clio, the global legal AI technology leader. Supporting events, partner programs, ClioCon, operations, and AI - enabled workflows.
Account Manager growing RMC water - treatment sales and managing customer relationships. Leading service technicians, technical presentations, field evaluations, and on - site support across Ontario.
Relationship Manager supporting international students, host families, and schools for Canada Homestay Network. Building cultural connections, managing local homestays, and responding to student and host needs.
Customer Account Representative managing customer accounts, receivables, and collections for Finning Canada. Supporting credit administration, dispute resolution, and customer service in Edmonton.
Facility Partnerships Representative securing sports and training facility partnerships for Texas Sports Academy. Managing outreach, pitches, contract closing, and partner relationships remotely.
Acquisition Account Manager growing Staples Promotional Products’ Canadian branded merchandise business. Building pipelines, winning strategic accounts, and delivering branded merchandise solutions.
Wholesale Account Manager growing PAX Labs’ Canadian B2B cannabis - device revenue. Managing distributors, licensed producers, retail chains, forecasting, negotiations, and partner activation.
Business Account Manager assessing business loan risk and recommending credit decisions. Growing member relationships and selling financial products for Access Credit Union in Winnipeg.