Manager of Site Reliability Engineering and Platform at CIRA, ensuring reliability and operational excellence of registry platforms. Leading and developing a high - performing technical team in a hybrid work environment.
About the role
- Site Reliability Engineer responsible for ensuring ClickHouse Cloud's reliability and performance. Collaborating with engineering teams to design scalable systems and manage incidents effectively.
Responsibilities
- Collaborate with various engineering teams in ClickHouse to design and implement scalable, secure, and highly available systems for ClickHouse.
- Establish and manage service level objectives (SLOs) and service level agreements (SLAs) for ClickHouse Cloud.
- Ensure all the infrastructure components in ClickHouse Cloud (including Dataplane, Control Plane, ClickHouse Core, etc) have monitoring and alerting in place to ensure timely detection and resolution of incidents.
- Enhance and refine incident response processes and post-mortem analysis for any outages in ClickHouse Cloud including working with the support team to communicate to the impacted customers.
- Continuously improve the reliability and performance of our ClickHouse services.
- Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities.
- Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime.
Requirements
- Bachelor’s or Master’s degree in Computer Science or a related field.
- At least 8 years of experience in Site Reliability Engineering or a related field.
- Hands-on experience with Go and/or Python.
- Strong knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
- Excellent understanding of distributed databases and SQL, particularly ClickHouse is a major plus.
- Hands-on experience with container orchestration tools such as Kubernetes or Docker Swarm.
- Strong experience with automation and configuration management tools such as Ansible, Terraform, or Puppet.
- You are a strong problem solver and have solid production debugging skills.
- You are passionate about efficiency, availability, scalability, and data governance.
- You thrive in a fast paced environment, and see yourself as a partner with the business with the shared goal of moving the business forward.
- You have a high level of responsibility, ownership, and accountability.
- Excellent communication and interpersonal skills.
Benefits
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A $500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
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