About the role

Applied AI Engineer building reliable agent workflows and human-AI interfaces for Cohere’s North enterprise AI platform. Improving evaluations, observability, prompting, and model-assisted automations using production feedback.

Responsibilities

Build AI-powered product experiences that help users create, configure, evaluate, and improve workflows across North
Design and ship interfaces for interacting with models, including workflow builders, proactive assistants, review flows, and human-AI collaboration patterns
Build evaluation, observability, and feedback systems to measure AI experiences in enterprise workflows
Improve AI reliability through product design, prompting, context construction, tool-use strategies, instrumentation, and feedback loops
Turn production failures, user feedback, and real-task data into improved product behavior, evaluation suites, regression tests, and modelling signals
Collaborate with modelling, product, design, customer teams, and domain experts to define workflow quality and ship measurable improvements
Determine whether workflows need constrained product experiences, improved model interfaces, stronger evaluations, or deeper modelling investment

Shipped LLM-powered, agent-powered, or AI-assisted product experiences into production
Strong software engineering skills across backend systems, user-facing products, data, evaluations, and model behavior
Ability to focus on user outcomes and system behavior, not only model metrics
Strong product judgment regarding interfaces, workflows, and model interaction
Ability to debug messy real-world failures and turn production, user-testing, and evaluation insights into durable improvements
Ability to own ambiguous problems end-to-end and work across system boundaries
Ability to work during core collaboration hours, approximately 9am–12pm Eastern / 3pm–6pm Central European Time, every working day
Legal right to work in the country of employment without visa sponsorship

A weekly lunch stipend of $75/£75 or equivalent in your local currency
Full health and dental benefits
Separate budget for mental health
RRSP matching
401K
Pension Scheme
100% Parental Leave top-up for up to 6 months, for either parent
Annual enrichment benefits for arts & culture, fitness/wellness, quality time, and workspace improvement
Education & learning stipend for conferences, courses, and coaching
6 weeks of paid vacation (30 working days)
Budget for traveling to other offices if remote
Annual company offsite
Daily lunch program, snacks, and regular community/social events for office-based employees
Co-working benefit for employees not near an office
$500 home office stipend