About the role

Associate Relationship Manager supporting client and shareholder administration at Computershare, a global financial administration and transfer agency leader. Coordinating meetings, transfers, reporting, reconciliations and client requests.

Responsibilities

Provide day-to-day administrative support to Relationship Managers by assisting with client requests
Communicate with corporate clients and their counsel regarding shareholder mailings, shareholder meetings, dividends, treasuries, capital reconciliations, billing, audit confirmations and monthly reporting
Work independently and with the Relationship Manager to deliver accurate and responsive client services related to shareholder meetings, share issuances, reporting and shareholders
Work with clients and internal resources on intervention and escalated items to ensure prompt resolution
Support shareholder meetings, including coordinating proxy activities, ordering lists, labels and journals, and attending meetings as scrutineer/co-scrutineer
Review shareholder, participant and Financial Institution documents for compliance and completeness
Assist issuers with special projects, expediting transfers, troubleshooting, problem solving and servicing shareholder accounts
Manage and maintain client accounts, including paperwork for reinvestments, withdrawals, transfers, sales and estates
Maintain relationships with key client personnel to ensure satisfaction and retention
Create and reconcile regular and ad-hoc reports
Provide support within the Client Services team as needed

2 years administrative experience; Legal, Financial or Securities industry preferred
Client-facing experience with businesses, executives and/or legal counsel
Post-secondary diploma or degree
Intermediate working knowledge of MS Office suite
Ability to multitask and complete tasks within deadlines
Ability to prioritize conflicting duties
Accuracy and attention to detail
Strong mathematical and organizational skills
Excellent written and verbal English skills