LabWare Developer implementing and enhancing LabWare LIMS for CSols Canada, a laboratory informatics consultancy. Configuring modules, instrument interfaces, integrations, and reporting solutions.
About the role
- Principal CRM Developer building Dynamics 365 and Azure solutions for Ontario’s condominium authority. Leading CRM delivery, integrations, CI/CD, testing, and engineering standards.
Responsibilities
- Build and ship solutions approximately 80% of the time.
- Write Dynamics 365 code weekly, including plugins, custom APIs, PCF controls, JavaScript, configuration and solution design.
- Lead CRM projects end to end from discovery through automated testing, deployment and hypercare using Agile delivery.
- Build custom components around Dynamics, including .NET services and APIs, Azure Functions, Service Bus messaging and Logic Apps.
- Deliver integrations with third-party and in-house systems across on-premises and cloud environments.
- Choose between configuration, low-code tools and custom code based on maintainability, cost and risk.
- Own CI/CD with a DevSecOps mindset, including source-controlled solutions, automated quality gates and managed deployments.
- Expand unit, integration and regression test coverage.
- Lead code reviews and set standards for readable, testable and well-documented code.
- Apply CRM AI and Microsoft Copilot, including Copilot Studio, where they provide genuine value, and use AI-assisted development responsibly.
- Manage technical debt through proactive refactoring and resolve technical issues promptly.
- Champion CAO engineering standards and playbooks across CRM work and other projects and platforms.
- Coach developers, business analysts and QA on Dynamics 365, custom development, testing and delivery without line management.
- Contribute reusable patterns, templates, reference implementations and documentation.
- Define completion standards with QA, including test coverage, release notes and operational readiness.
- Perform other related duties as assigned.
Requirements
- Bachelor's degree in Computer Science or a related field.
- 7+ years of hands-on experience in Dynamics 365 CRM development, including customization, extensibility, plugins, custom APIs, PCF controls, workflows and custom entities, with recent and personal hands-on work.
- Demonstrated custom software development experience beyond the CRM platform, including building .NET services, APIs or microservices using clean code and clean architecture principles, automated testing and CI/CD.
- Strong proficiency in C#, with solid experience in modern .NET, RESTful API design and version control with Git.
- Experience with CI/CD pipelines, DevSecOps practices and automated testing frameworks, including unit testing of plugin and service code and automated regression testing with Playwright or a similar tool.
- Experience with Dynamics 365 application lifecycle management, including solution management, source-controlled solutions, environment strategy and pipeline-based deployment using Power Platform Build Tools, the Power Platform CLI or an equivalent.
- Solid experience in solution architecture and systems integration, with the ability to design scalable, secure and maintainable enterprise solutions using both synchronous and asynchronous patterns.
- Hands-on experience with Microsoft Azure services such as Function Apps, Web Apps, Service Bus and Logic Apps, and with Microsoft Power Automate and the wider Power Platform.
- Proven experience leading CRM projects end to end and mentoring developers, with strong stakeholder communication, prioritization and risk management skills.
- Experience applying and promoting engineering standards and playbooks across teams or projects.
- Strong understanding of the full software development lifecycle, with experience in Agile delivery and secure development practices.
- Knowledge of CRM AI and Microsoft Copilot technologies, including Copilot Studio, and of the responsible use of AI-assisted development tools.
- Experience with enterprise data management and governance, including data classification, privacy, access controls and auditing.
- Excellent problem-solving and debugging skills, combined with strong communication and interpersonal skills
Benefits
- Eligibility for discretionary performance-based awards
- 100% employer-paid medical, dental, and vision coverage
- Employer-matched RRSP/TFSA contributions
- Flexible hybrid work model (two remote days per week)
- Vacation, personal, and sick days
- Professional development and learning support
- Employee gym and bike-share discounts
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