Frontend Engineer building intuitive web applications for Cambio’s real estate decarbonization software platform. Collaborating across engineering, product, and design to deliver accessible interfaces and automated testing.
About the role
- Lex technical lead building enterprise Amazon Lex bots and conversational experiences for telecommunications company Connex Telecommunications. Integrating Lex with Amazon Connect and AWS serverless services.
Responsibilities
- Build enterprise-grade Amazon Lex bots from requirements gathering through production deployment
- Design high-performing voice and chat conversational experiences
- Integrate Amazon Lex with Amazon Connect and AWS serverless services
- Analyze production conversations to improve intent recognition, bot performance, and customer experience
- Lead a small development team while remaining hands-on with coding, troubleshooting, testing, and optimization
- Create scalable intent models, custom slot types, prompts, and dialog-management strategies
- Optimize natural language understanding performance through continuous tuning based on production traffic and conversation data
- Develop multilingual conversational experiences
- Design fallback, clarification, interruption, escalation, and error-handling strategies
- Apply conversational design and prompt-engineering principles to improve customer interactions
Requirements
- 6 to 10 years of software development experience
- Minimum 3 years of hands-on Amazon Lex V2 development experience
- Minimum 3 years of experience integrating Amazon Lex with Amazon Connect
- Strong experience designing and developing AWS serverless architectures
- Experience leading developers while remaining actively involved in technical delivery
- Mandatory Amazon Lex V2, intent and slot modelling, custom slot types, dialog management, session attributes, AWS Lambda code hooks, prompt variations, DTMF integration, confidence-score tuning, and multilingual bot development
- Mandatory AWS Lambda, Amazon DynamoDB, Amazon API Gateway, and Amazon Connect skills
- English and French experience preferred
- AWS Associate-level or Professional-level certification preferred
- Amazon Bedrock experience preferred
- Knowledge of intent classification, entity recognition, prompt engineering, conversational design, natural language processing, natural language understanding, and generative AI fundamentals
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Software Engineer building partner integrations for Liftoff’s AI - powered mobile adtech platform. Designing scalable solutions, troubleshooting issues, and optimizing tools for mobile app marketers and publishers.
Senior .NET C# engineer automating equity and options trading infrastructures for RBC, Canada’s largest bank. Designing enterprise solutions, UI tools, and DevOps pipelines.
Senior Full - Stack Software Engineer building AI - driven cloud insurance platforms for Guidewire. Developing Java microservices, front - end configuration tools, and scalable SaaS services.
Software Developer II owning full - stack servicing features for Rocket Innovation Studio, a Canadian fintech company. Building, deploying, and optimizing applications used by millions of Rocket homeowners.
Senior Software Engineer building Connected+ Supplier integrations for commonsku’s promotional - products SaaS platform. Streamlining purchase - order - to - invoice workflows and powering supplier partnerships.
Senior Software Developer building AI - enabled full - stack servicing applications for Rocket Innovation Studio, a Canadian fintech company. Owning features across React, .NET, AWS, and Kubernetes from design through production operations.
Senior Engineer/Technical Lead delivering nuclear engineering solutions for Alithya. Leading multidisciplinary teams, strategic initiatives, client matters, and digital systems engineering documentation.
GTM Engineer building Uncapped’s multi - channel outbound engine for e - commerce financing. Owning deliverability, prospecting data, GTM tools, analytics and SDR enablement.
Développeur Full Stack senior créant la plateforme IA interne et le marché MCP de GoTo. Déploiement d’outils IA pour une entreprise de communications cloud et TI.