Community Outreach and Client Care Coordinator promoting services and managing client scheduling at Qualicare Hamilton. Engaging with community partners and caregivers to ensure quality home care services.
About the role
- Branch Outreach Coordinator supporting CPF Alberta events, chapters, communications, and operations. Advancing French-second-language learning opportunities across Alberta through community outreach and program coordination.
Responsibilities
- Assist in planning, coordinating, and executing special projects, events, and activities, including the AGM, parent engagement events, family-focused events, student events and programs, and advocacy initiatives
- Manage event registrations, participant communications, and payment processing
- Coordinate event logistics, vendor communications, and onsite support as required
- Serve as a liaison between the Branch and local chapters
- Maintain and coordinate membership records and chapter communications
- Support chapter engagement initiatives and facilitate distribution of information and resources
- Respond to general inquiries and correspondence, directing communications to appropriate staff when required
- Coordinate distribution and inventory of promotional materials and CPF resources to chapters, schools, and community stakeholders
- Assist with outreach and promotional activities supporting CPF Alberta's programs and objectives
- Maintain branch statistics and assist with reporting requirements, including reports required by funding partners such as Canadian Heritage
- Coordinate regular staff meetings, including scheduling, agenda preparation, minute taking, and calendar management
- Provide administrative support to the Executive Director, Board of Directors, and Board committees
- Assist with administration, operation, and maintenance of branch office functions
- Prioritize tasks and projects according to the strategic direction established by the Board and Executive Director
- Represent CPF Alberta at CPF Network meetings, community events, and partner meetings
- Contribute positively to a collaborative and team-oriented work environment
Requirements
- Fluency in both English and French, with strong verbal and written communication skills
- Residence within the Greater Edmonton Area
- Eligibility to work legally in Canada
- A valid Class 5 driver's licence
- Ability to obtain and maintain a current Police Information Check with Vulnerable Sector Screening
- Knowledge of Alberta's education system, including familiarity with French Immersion and Core French programs
- Demonstrated ability to work effectively both independently and collaboratively within a hybrid or remote work environment
- Proficiency in Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint, SharePoint)
- Proficiency in Zoom
- Proficiency in Canva
- Proficiency in Jotform
- Proficiency in CyberImpact
- Proficiency in online databases, registration systems, and digital collaboration tools
- Ability to travel occasionally within Alberta and across Canada as required
- Availability to attend occasional evening and weekend meetings or events with advance notice
- Ability to operate standard office equipment, including printers, scanners, shredders, laminators, and related equipment
- Comfortable supporting and participating in advocacy initiatives that align with CPF Alberta's mission
Benefits
- Extended health benefits
- Dental coverage
- Disability insurance
- Employer-matched RRSP contributions
- Three-weeks annual vacation with increases calculated on years of service
- Travel expenses, approved mileage, and per diems will be reimbursed in accordance with organizational policies
- Hybrid/remote work option available
- Flexible working hours based on organizational needs
- Professional collaboration and participation in CPF Network meetings, community events, and partner meetings
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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