Community Outreach and Client Care Coordinator

Posted 2 months ago

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About the role

  • Community Outreach and Client Care Coordinator promoting services and managing client scheduling at Qualicare Hamilton. Engaging with community partners and caregivers to ensure quality home care services.

Responsibilities

  • Promote Qualicare Hamilton’s services to community partners to drive business growth and generate referrals
  • Respond to and manage incoming client inquiries and coordinate caregiving services
  • Maintain up-to-date schedules for clients and caregivers using scheduling software
  • Support outreach and brand visibility through social media and CRM tools
  • Build, foster, and maintain strong relationships with clients, caregivers, and community stakeholders

Requirements

  • Post-secondary education preferred, ideally in business, healthcare, or a related field
  • 2–3 years of experience in sales, marketing, scheduling, or customer service (healthcare experience an asset)
  • Strong organizational, communication, and interpersonal skills
  • Proficient with Microsoft Office (Word, Excel, PowerPoint) and CRM/scheduling software
  • Familiarity with social media platforms
  • Reliable vehicle, valid driver’s license, and insurance required

Benefits

  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunities for professional development
  • Supportive team environment
  • Opportunity to make a meaningful difference in the lives of clients and families

Job type

Part Time

Experience level

JuniorMid level

Salary

$55,000 - $60,000 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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