Data Scientist developing AI agents and advanced analytics solutions for Ciena. Focused on machine learning, generative AI, and delivering business value through intelligent data - driven tools.
About the role
- Contracts Data Manager ensuring contract data integrity in Salesforce for Create Music Group. Collaborating with cross-functional teams and managing operational metrics.
Responsibilities
- Update Salesforce opportunities and related records to align with executed B2B and B2C agreements, ensuring financial terms, dates, and schedules are accurately reflected
- Perform regular data audits and clean-up of contract-related objects in Salesforce to maintain accuracy, completeness, and consistency
- Partner with Salesforce administrators and developers to add or adjust fields, validation rules, and workflows that support contract ingestion and lifecycle processes.
- Generate and maintain recurring reports and dashboards (Salesforce and BI tools such as Looker) to monitor contract data quality, ingestion status, and operational KPIs.
- Coordinate with label administrators and internal stakeholders to gather missing client, label, and contract information required for onboarding into Salesforce
- Support rollout of new data entry policies, standards, and SOPs across labels and internal teams to ensure consistent contract data practices.
- Collaborate with Finance, Data Engineering, Business Affairs, and other teams to ensure that Salesforce contract data maps cleanly into our data lake and supports royalty payouts, forecasting, and reporting.
- Track and support key operational metrics such as contract ingestion speed, metadata completeness, label onboarding time, and deal alignment in Salesforce.
- Document processes, data models, and workflows related to contract data within Salesforce and shared knowledge bases.
- Assist the Senior Contracts Data Manager in identifying process gaps and recommending improvements to tooling, automation, and documentation.
- Other duties as assigned
Requirements
- Bachelor’s degree in Business, Data/Information Systems, Finance, or related field or equivalent practical experience
- 3+ years of experience in contract data operations, sales operations, revenue operations, or CRM data management (Salesforce strongly preferred)
- Experience working with contract, revenue, or rights-related data in Salesforce (or similar CRM/contract platform)
- Strong proficiency in Salesforce data operations: record updates, reports, dashboards, list views, filters, and basic admin-level understanding
- Ability to translate legal and business terms (e.g., license terms, territories, durations, fees, advances) into structured data fields
- High attention to detail and data accuracy; comfortable working with large datasets and multiple systems
- Strong communication and collaboration skills with cross-functional partners (Finance, M&A, Music Operations, Data/BI)
- Experience using BI/reporting tools (e.g., Looker, Tableau, Power BI) to validate and monitor data.
- Solid organizational and project management skills; ability to manage multiple labels/ingestion pipelines concurrently
- Experience in music, entertainment, or media is a plus but not strictly required.
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