Digital Insurance Project Manager leading client implementations for CoverGo’s global no - code insurance platform. Managing project planning, delivery, risks, reporting, and stakeholder relationships across the insurance lifecycle.
About the role
- Bilingual Project Manager leading software conversion projects for PBS Systems automotive dealership clients. Responsible for project planning, training, data conversion, and stakeholder communication.
Responsibilities
- Lead and manage software conversion projects, including planning, organizing, and executing all implementation activities
- Develop detailed implementation plans and timelines, ensuring milestones and deliverable are met
- Coordinate and manage project resources, including personnel and equipment, to support a successful execution
- Collaborate with customers and stakeholders to define project goals, scope, timeline, and resource needs
- Oversee customer training programs on PBS software, ensuring materials are current, effective, and aligned with project objectives
- Provide ongoing support and assistance to address any training-related issues
- Monitor data conversion plans to transfer data from the customer’s existing software to PBS’s software
- Ensure data integrity, accuracy, and security throughout the data conversion process
- Troubleshoot and resolve any data-related issues
- Establish and maintain integrations with third-party systems (ie. CRM platforms, DMS providers, and other software vendors)
- Coordinate with internal and external stakeholders to ensure seamless system integration and overall functionality
- Maintain regular communication with dealership clients, internal teams, and other stakeholders, providing updates on project status, risks, and issues
- Prepare and present weekly project progress reports, metrics, and other documentation
- Identify and mitigate risks/issues that could arise during implementation
- Identify and solve problems that arise during implementation
- Document the implementation processes and procedures to facilitate future maintenance and support
- Obtain 1 PBS Certification within the first year of employment
Requirements
- Fluent in French and English (speaking, reading, writing)
- 1-3 years of experience working in a car dealership or the automotive industry
- Solid understanding of the software development lifecycle (SDLC) and project management processes, methodologies, and workflows
- Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential!
- Ability to travel within Canada and the USA up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license are required
Benefits
- Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
- Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
- Comprehensive health benefits - Medical and dental coverage to support your well-being.
- Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
- Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
- Employee recognition - Regular appreciation programs and performance based incentives
- Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive referral bonuses
- Staff discounts – Exclusive savings with partners such as GM, Dell, and more
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