Automotive Accounting Implementation Specialist delivering expert training and support on PBS systems. Requires bilingual skills in English/French and significant automotive accounting experience.
Responsibilities
Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system while maintaining positive, solutions-focused relationships to ensure customer needs are met or exceeded
Independently manage and deliver all assigned training sessions within primary silo
Become an independent install resource
Develop a thorough understanding of PBS software and related training processes
Respond promptly to internal and external training requests
Gain proficiency in data entry and other key operational tasks
Stay up-to-date and understand process documentation as departmental processes evolve
Share knowledge across silos and contribute to team learning and development
Take the initiative to expand product knowledge and participate in cross-training opportunities when possible
Support a collaborative and positive team environment
Perform other duties and responsibilities as assigned
Requirements
1–2 years' previous automotive experience with a focus on accounting operations
Fluent in English and French (spoken, read, and written)
Strong computer skills, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential
Ability to travel within Canada and the USA up to two weeks per month; valid passport (or ability to obtain one) and a full driver's license are required
Excellent communication skills, including presentation and public speaking
PBS software experience is a strong asset
Experience facilitating in-person and virtual training sessions is a strong asset
Strong problem-solving and troubleshooting skills
Effective time-management and organizational skills
Ability to multitask and prioritize
Outstanding documentation abilities
High school diploma
Benefits
Professional development – continuous training, industry certifications, and clear pathways for career advancement
Travel opportunities – travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits – medical and dental coverage to support your well-being
Paid time off – generous PTO to help you recharge and maintain work-life balance
Inclusive culture – a collaborative, supportive team environment where your ideas and voice truly matter
Employee recognition – regular appreciation programs and performance-based incentives
Competitive compensation package
Competitive annual base salary
Up to $4,800 per year in product certification bonuses
Outstanding travel incentive bonuses
Additional performance incentives
Attractive referral bonuses
Staff discounts – exclusive savings with partners such as GM, Dell, and more
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