Accounting Manager leading client accounting pods for Zenbooks, a Canadian remote accounting firm. Owning reporting quality, client relationships, team development, pod metrics, and revenue performance.
About the role
- Automotive Accounting Implementation Specialist delivering expert training and support on PBS systems. Requires bilingual skills in English/French and significant automotive accounting experience.
Responsibilities
- Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system while maintaining positive, solutions-focused relationships to ensure customer needs are met or exceeded
- Independently manage and deliver all assigned training sessions within primary silo
- Become an independent install resource
- Develop a thorough understanding of PBS software and related training processes
- Respond promptly to internal and external training requests
- Gain proficiency in data entry and other key operational tasks
- Stay up-to-date and understand process documentation as departmental processes evolve
- Share knowledge across silos and contribute to team learning and development
- Take the initiative to expand product knowledge and participate in cross-training opportunities when possible
- Support a collaborative and positive team environment
- Perform other duties and responsibilities as assigned
Requirements
- 1–2 years' previous automotive experience with a focus on accounting operations
- Fluent in English and French (spoken, read, and written)
- Strong computer skills, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential
- Ability to travel within Canada and the USA up to two weeks per month; valid passport (or ability to obtain one) and a full driver's license are required
- Excellent communication skills, including presentation and public speaking
- PBS software experience is a strong asset
- Experience facilitating in-person and virtual training sessions is a strong asset
- Strong problem-solving and troubleshooting skills
- Effective time-management and organizational skills
- Ability to multitask and prioritize
- Outstanding documentation abilities
- High school diploma
Benefits
- Professional development – continuous training, industry certifications, and clear pathways for career advancement
- Travel opportunities – travel to locations across Canada, the U.S., and the Caribbean
- Comprehensive health benefits – medical and dental coverage to support your well-being
- Paid time off – generous PTO to help you recharge and maintain work-life balance
- Inclusive culture – a collaborative, supportive team environment where your ideas and voice truly matter
- Employee recognition – regular appreciation programs and performance-based incentives
- Competitive compensation package
- Competitive annual base salary
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive referral bonuses
- Staff discounts – exclusive savings with partners such as GM, Dell, and more
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