Account Manager managing strategic retail accounts and territory sales for FMC, a global agricultural sciences company. Developing customer relationships, forecasts, and growth strategies across Western Canada.
About the role
- Desjardins business account manager developing strategic client relationships and negotiated service agreements. Managing complex portfolios while balancing client satisfaction, profitability, risk, and business growth.
Responsibilities
- Maintain lasting, personal business relationships with important clients to promote services
- Manage accounts as the link between clients and the organization
- Ensure clients have the products and services they need, use them correctly, and are satisfied
- Recommend strategies and solutions to meet targets, including risk management, portfolio profitability, and improved business relationships
- Identify and analyze member/client needs
- Develop custom solutions and prepare integrated service offers balancing satisfaction, profitability, and risk
- Negotiate product and service terms
- Identify business opportunities that add a competitive edge to existing products and services
- Participate in public relations activities
- Maintain a presence in the business community
- Lead, influence, and serve as expert advisor to clients and practitioners
- Promote services and maintain business relationships with members and clients
- Represent and negotiate on behalf of Desjardins and enter the organization into strategic agreements with clients
- Help the unit achieve sales and business development objectives
- Manage prestige accounts with significant development potential and highly complex, diverse needs
Requirements
- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Strong communication skills in both French and English, both oral and written
- Ability to communicate effectively and thoroughly understand clients’ expressed needs
- Extensive knowledge of the organization and line of business
- Interpersonal savvy
- Communicates effectively
- Drive results
- Interpersonal Savvy
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Recruitment process and job accommodations at any stage, upon request
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