Claims Manager leading auto insurance operations, performance, and teams for Intact. Managing workflows, financial results, claims strategy, and technical training across Canadian locations.
About the role
- Desjardins IT analyst designing, maintaining, and upgrading systems, infrastructure, networks, and database solutions. Diagnosing complex issues and coordinating technology projects and testing strategies.
Responsibilities
- Design, configure, administer, maintain and upgrade business solutions, computer networks, management systems, programs and database servers
- Analyze and diagnose complex issues related to IT rollouts or upgrades
- Respond to moderately and highly complex development and correction requests
- Recommend solutions to improve and optimize standards, policies and programs
- Propose implementation plans
- Coordinate the planning, design and execution of projects, initiatives and activities
- Help clients define their needs through detailed solution design
- Identify, input, analyze and interpret functional requirements and data to guide IT solution selection and application development
- Develop functional testing strategies
- Analyze risks and write reports and test cases
- Propose solutions, make recommendations and advise on implementation
- Prepare and recommend action plans to address issues
- Help develop, implement and update management policies, practices and standards
- Interact with stakeholders in other technology fields and serve as a resource person for the unit, clients and partners
Requirements
- Bachelor's degree in a related field
- A minimum of four years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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