Facility Partnerships Representative securing sports and training facility partnerships for Texas Sports Academy. Managing outreach, pitches, contract closing, and partner relationships remotely.
About the role
- Desjardins business account manager maintaining client relationships and managing struggling accounts. Negotiating solutions while balancing profitability, risk, and client satisfaction.
Responsibilities
- Maintain lasting, personal business relationships with clients to promote services
- Analyze the files of struggling clients and meet with practitioners to establish a turnaround or collections strategy
- Determine courses of action and negotiate terms
- Manage accounts by serving as the link between clients and the organization
- Ensure clients have the products and services they need, use them correctly, and are satisfied
- Identify and analyze member/client needs and recommend strategies and solutions to achieve objectives
- Prepare integrated service offers balancing member/client satisfaction, profitability, and risk
- Represent and negotiate on behalf of Desjardins and enter the organization into agreements in accordance with current processes, standards, and directives
- Establish and negotiate product and service terms
- Help the unit achieve its sales and business development objectives
Requirements
- Bachelor's degree in a related field
- A minimum of four years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Ability to maintain business relationships with clients
- Ability to analyze files of struggling clients and establish turnaround or collections strategies
- Ability to negotiate terms and prepare integrated service offers
- Action oriented
- Communicates effectively
- Customer Focus
- Differences
- Drive results
- Interpersonal Savvy
- Nimble learning
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
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