Partner Account Manager growing Prophix’s financial performance software through Referral, Reseller, and ISV partnerships. Driving partner - led pipeline and revenue across North America.
About the role
- Desjardins business account manager managing complex client portfolios and strategic agreements. Balancing profitability, risk, and satisfaction while driving sales and business development.
Responsibilities
- Maintain lasting, personal business relationships with important clients to promote services
- Manage accounts as the link between clients and the organization
- Ensure clients have the products and services they need, use them correctly, and are satisfied
- Recommend strategies and solutions to meet targets, including risk management, portfolio profitability, and improved business relationships
- Identify and analyze member/client needs
- Develop custom solutions and prepare integrated service offers balancing satisfaction, profitability, and risk
- Negotiate product and service terms
- Identify business opportunities that add a competitive edge to existing products and services
- Participate in public relations activities and maintain a presence in the business community
- Represent and negotiate on behalf of Desjardins and enter the organization into strategic agreements with clients
- Help the unit achieve sales and business development objectives
- Advise clients and practitioners on complex needs and initiatives
Requirements
- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Strong communication skills in both French and English, both oral and written
- Ability to interact with English-speaking partners, members and/or clients
- Action oriented
- Business insight
- Communicates effectively
- Customer Focus
- Decision quality
- Differences
- Drive results
- Interpersonal Savvy
- Nimble learning
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Accommodations at any stage in the recruitment process, if needed
Job title
Job type
Experience level
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Not specified
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