Senior Account Manager managing commercial mortgage defaults, restructuring, and workout strategies for EQ Bank. Conducting underwriting, risk analysis, legal enforcement, and regulatory reporting.
About the role
- Desjardins account manager developing commercial and industrial client relationships. Selling financial products, negotiating strategic agreements, and managing portfolio growth, profitability, and risk.
Responsibilities
- Initiate, develop and maintain personalized business relationships with current and potential clients to promote and sell Desjardins products and services
- Act as an account manager and key intermediary between the business centre and members and clients
- Ensure proper usage, updating, and satisfaction with products and services offered
- Analyze dissatisfaction sources and recommend solutions
- Identify and analyze needs, develop personalized solutions, prepare integrated service offerings, and negotiate conditions
- Recommend strategies and solutions to increase business volume, manage risk prudently, improve portfolio profitability, and strengthen relationships
- Identify business development opportunities to increase competitiveness of products and services
- Execute promotional activities and participate in targeted public relations and business community activities
- Address client and member needs, pursue opportunities, ensure satisfaction, and make referrals as needed
- Follow applicable policies, practices, standards, and laws while managing portfolio risk
- Represent, negotiate, and engage companies in strategic agreements of significant importance to the centre's business
- Act as a leader and influencer and share expertise with unit members as necessary
Requirements
- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Compliance with policies, practices, standards, and laws governing the distribution of financial products and services
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Benefits apply based on eligibility criteria
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