AVP leading AI transformation, including fraud detection, for Manulife, a global financial services provider. Driving secure, governed Classical, Generative, and Agentic AI solutions across Corporate Functions.
About the role
- AI advisor experimenting with agentic and generative AI architectures for Desjardins, North America’s largest cooperative financial group. Transforming experiments into reusable frameworks, recommendations and technical guidance.
Responsibilities
- Identify best practices, AI frameworks and AI standards to maximize the value of Desjardins’s AI initiatives
- Experiment with AI agent architectures, multi-agent systems, and memory, context and knowledge management approaches
- Evaluate protocols, AI frameworks, platforms and system evaluation approaches, including harnesses and the Model Context Protocol (MCP)
- Conduct applied experimentation to validate AI approaches and recommend promising AI technologies
- Transform learning into recommendations, guides, accelerators, AI frameworks and reusable assets for implementation teams
- Produce and distribute articles, guides, presentations and other specialized content to promote knowledge sharing and Desjardins’s AI capabilities
- Work primarily in Desjardins’s artificial intelligence incubator and innovation lab
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, Artificial Intelligence, or a related field
- Minimum of four years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Experience with memory, context and knowledge management and information retrieval concepts for AI systems
- Experience with AI frameworks for agent orchestration and multi-agent systems, such as LangGraph, Semantic Kernel or equivalents
- Experience with evaluation, validation and observability approaches for AI systems, including harnesses, benchmarks and performance monitoring mechanisms
- Experience in the design or implementation of AI agent systems or multi-agent systems
- Demonstrated experience transforming testing results into concrete recommendations, AI best practices and reusable assets
- Experience publishing technical articles, blog posts, guides or technical content
- Experience contributing to open source projects or technical communities
- Knowledge of French is required
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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