Field Operations Associate servicing customer inventory, stocking products, and resolving onsite issues for Grainger, a North American MRO products distributor. Supporting account growth through customer service and sales opportunities.
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Analyst, System and Infrastructure Operations, Maintenance and Development
Posted 10 hours ago
About the role
- Desjardins IT analyst designing and maintaining infrastructure, systems, and database solutions. Leading complex quality assurance strategies, testing, risk analysis, and implementation recommendations.
Responsibilities
- Support IT efficiency by designing, configuring, administering, maintaining, upgrading and testing business solutions, computer networks, management systems, programs and database servers
- Analyze and diagnose issues related to controls, quality assurance and large-scale deliveries and rollouts
- Provide opinions in accordance with the discipline's rules and recommend solutions to improve and optimize standards, policies and programs
- Recommend implementation plans
- Help establish and implement multiple quality assurance strategies for business solutions in a large-scale and highly complex focus area
- Direct and guide work to meet objectives
- Solve highly complex problems using analytical skills and detailed understanding of the line of business and organization
- Interact and coordinate with many stakeholders across a wide range of fields
- Lead and serve as a systems specialist for the unit, clients and practitioners
- Help clients define their needs and analyze and interpret data to inform decisions on IT solutions and best practices
- Develop complex quality assurance execution strategies, determine scope, and write procedures and guidelines
- Analyze risks; write highly complex reports and test cases; propose solutions and make recommendations
- Serve as a specialist on implementing recommendations
- Oversee implementation of action plans to address issues in accordance with rules and parameters
- Represent the sector regarding quality assurance practices when dealing with Desjardins Group and non-Desjardins Group bodies
Requirements
- Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
- Action oriented
- Business insight
- Complexity
- Customer Focus
- Differences
- Nimble learning
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
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