Desjardins IT operations analyst coordinating infrastructure quality assurance, systems delivery, and complex issue resolution. Supporting business solutions, networks, databases, and management standards.
Responsibilities
Design, configure, administer, maintain, upgrade and test business solutions, computer networks, management systems, programs and database servers
Analyze and diagnose complex issues related to IT deliveries, rollouts, infrastructure operations, controls and quality assurance
Provide opinions and recommend solutions to improve and optimize standards, policies and programs
Propose implementation plans
Help establish and implement a quality assurance strategy for business solutions
Coordinate the planning, design and execution of projects and initiatives
Coordinate development of a quality assurance strategy for targeted teams
Identify, input, analyze and interpret data supporting testing, implementation strategies, quality assurance testing, decision-making and policy-monitoring processes
Analyze risks, write reports, propose solutions and make recommendations
Provide advice on implementing recommendations
Prepare and recommend action plans to address issues
Help develop, implement and update management policies, practices and standards
Interact with stakeholders, clients and partners and serve as a resource person for the unit
Requirements
University certificate in a related field
A minimum of six years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Accommodations at any stage in the recruitment process
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