Bilingual project sales specialist supporting Home Depot customer projects from start to finish. Managing sales conversion, installation orders, follow - ups, and customer relationships remotely.
About the role
- Assistant Manager leading Desjardins member services and sales support teams in Granby. Driving client relationships, team performance, talent development, and profitable service delivery.
Responsibilities
- Lead the department and manage a team dedicated to selling products and services and/or providing comprehensive sales support
- Manage strategic and operational activities for the department
- Build and maintain long-term business relationships with clients and members
- Draw up and monitor a business plan addressing priorities, challenges and objectives
- Ensure unit performance and sound, prudent risk management
- Follow up on results and make quality decisions to drive results
- Oversee employee skills development and maintain high-quality service
- Coach team members and provide recommendations based on member and client needs
- Help develop business strategies aligned with Desjardins’s strategic priorities
- Manage member/client experience and service quality
- Implement and monitor action plans to achieve target results
- Lead, coach and motivate the team; promote talent acquisition, engagement, team synergy and change management
- Develop a competitive, profitable service offer and partnerships
- Ensure process efficiency, continuous improvement and profitability
- Promote the Desjardins brand and strengthen community roots
- Uphold Desjardins’s cooperative values
Requirements
- Bachelor's degree in a related field
- A minimum of two years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Available to work one evening per week
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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