Account Manager growing enterprise customer revenue for Mosaic AI’s configurable technical - support platform. Driving module adoption, renewals, ROI cases, and executive expansion strategies.
About the role
- GRS Client Relationship Manager advising clients on life and health insurance at Desjardins. Diagnosing issues, analyzing data, and developing solutions and action plans.
Responsibilities
- Diagnose issues, challenges and needs to determine target outcomes
- Develop and help implement objectives, solutions and action plans
- Analyze data, conduct studies, make recommendations and write reports
- Execute or help carry out special initiatives
- Prepare recommendations, solutions and action plans based on the organization’s objectives and priorities
- Help solve complex problems using analytical skills and extensive knowledge of the line of business
- Interact and coordinate with stakeholders working in other fields
- Advise and assist clients and partners as part of intervention and development initiatives
- Recommend solutions to improve or optimize standards, policies and programs
- Develop life and health insurance processes and programs, prepare documents and insurance contracts, administer reinsurance agreements and settle contested medical matters
Requirements
- Bachelor's degree in a related field
- A minimum of four years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Strong communication skills in both French and English, both oral and written
- Action oriented
- Business insight
- Customer Focus
- Interpersonal Savvy
- Nimble learning
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
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