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About the role

  • Administrative operations agent at Desjardins, supporting data processes, controls, reporting, and users. Hybrid role based in Lévis with French and English requirements.

Responsibilities

  • Ensure the completion of the unit's administrative business processes
  • Perform analysis
  • Produce or revise reports and statistics
  • Carry out various administrative, operational and quality controls
  • Take corrective measures and carry out the required follow-ups
  • Provide support to users in the efficient use of tools and systems
  • Perform administrative tasks related to data entry, extraction, processing, compilation and coding
  • Provide information related to policies, programs and processes in the field
  • Prepare or revise presentations and related documents
  • Help process and analyze information, solve problems and prepare recommendations
  • Help users operate tools and systems effectively

Requirements

  • Trade school diploma in a related field
  • A minimum of three years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  • Action oriented
  • Customer Focus
  • Differences
  • Drive results
  • Nimble learning
  • Situational adaptability

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

HybridLevisCanada

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