Administrative operations agent at Desjardins, supporting data processes, controls, reporting, and users. Hybrid role based in Lévis with French and English requirements.
Responsibilities
Ensure the completion of the unit's administrative business processes
Perform analysis
Produce or revise reports and statistics
Carry out various administrative, operational and quality controls
Take corrective measures and carry out the required follow-ups
Provide support to users in the efficient use of tools and systems
Perform administrative tasks related to data entry, extraction, processing, compilation and coding
Provide information related to policies, programs and processes in the field
Prepare or revise presentations and related documents
Help process and analyze information, solve problems and prepare recommendations
Help users operate tools and systems effectively
Requirements
Trade school diploma in a related field
A minimum of three years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Action oriented
Customer Focus
Differences
Drive results
Nimble learning
Situational adaptability
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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