Designer produit principal chez Shakepay, qui réinvente les services financiers et l’épargne Bitcoin au Canada. Conception, prototypage codé et livraison d’expériences web et mobiles.
About the role
- Product Design Strategist shaping Desjardins’ Group Insurance and Retirement digital ecosystem. Guiding product strategy, Figma prototypes, innovation, and stakeholder alignment.
Responsibilities
- Define and evolve the future vision of the digital experience for Group Insurance and Group Retirement Savings
- Manage and evolve the end-to-end Figma prototype representing the digital ecosystem across web and mobile
- Maintain an integrated view of current and future experiences aligned with business priorities, product roadmaps, and strategic directions
- Identify opportunities for innovation, experience improvement, and value creation
- Translate user needs, client feedback, and business objectives into strategic recommendations
- Use prototypes, user journeys, and experience artifacts for communication, alignment, planning, and strategic decision-making
- Facilitate ideation, design thinking, and innovation workshops
- Advise Product, Business, and Delivery teams on user experience, accessibility, user research, and UX best practices
- Provide influential leadership across Product, Technology, UX/CX, Sales, and Operations teams
- Present digital experience vision and value to clients, executives, and strategic stakeholders through demonstrations and end-to-end journeys
- Support client and prospect engagements with Sales teams
Requirements
- Bachelor's degree in a relevant field
- A minimum of six years of experience in roles related to UX strategy, product design, product management, digital experience, service design, or related fields
- Other combinations of qualifications and relevant experience may be considered
- Experience influencing product direction and business decisions in complex environments
- Experience translating customer needs and business objectives into product and experience strategies
- Strong communication skills in both French and English, both oral and written
- Expertise in workshop facilitation and stakeholder engagement
- Expertise in communication, with the ability to simplify complex concepts and deliver compelling strategic narratives to clients, senior executives, and large groups of stakeholders
- Proficiency in Figma, user journey mapping, advanced prototyping, experience modelling, and design thinking methodologies
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Recruitment process accommodations, available at any stage based on request
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