Sr. Support Tools Product Manager at Samsara, responsible for driving strategy and impacting support experience across multiple tools. Leading cross - team efforts to enhance sales technology stack.
About the role
- Product Owner at Desjardins Group ensuring positive member/client experience through project management and stakeholder collaboration. Leading product initiatives and advising clients on strategic projects.
Responsibilities
- Represent the voice of the client in projects
- Prepare a range of products and services to ensure a positive member/client experience
- Collaborate with the project developer and business analyst to meet user needs
- Manage relationships with various stakeholders
- Establish product backlog for projects and mandates
- Advise and assist clients with strategic projects
- Oversee development and updating of policies, standards and programs
- Identify and analyze major problems and issues
Requirements
- Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Knowledge of French is required
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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