Senior Product Manager owning EV driver app strategy and roadmaps at ChargeLab. Improving charging experiences across mobile, web, and public charging networks.
About the role
- Product Owner shaping member experiences and strategic financial products at Desjardins. Managing backlogs, stakeholders, complex initiatives, and product-owner coaching.
Responsibilities
- Represent the voice of the client in projects and be responsible for the member/client experience
- Prepare products and services to ensure a positive member/client experience
- Collaborate with the project developer and business analyst to ensure solutions meet user needs and expected benefits are delivered
- Manage relationships with project stakeholders
- Lead and influence squad specialists and stakeholders in planning, feasibility and development projects
- Contribute to strategic orientations and business positioning
- Make recommendations on complex files and projects with major business impact
- Analyze problems, raise major issues, develop diagnostics and recommend business solutions and market-development strategies
- Establish product backlogs for projects, mandates and development activities
- Advise clients and partners on positioning, planning, development, performance and follow-up of strategic mandates
- Oversee development and updating of policies, standards, models and programs
- Coach other product owners
- Represent the unit before senior management committees and decision-making bodies
- Represent Desjardins in negotiations and agreements with partners and external organizations
Requirements
- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Strong communication skills in both French and English, both oral and written
- Ability to interact with English-speaking partners, members and/or clients
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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