System and Infrastructure Operations Analyst

Posted 2 weeks ago

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About the role

  • Desjardins IT analyst coordinating quality assurance, testing, and infrastructure operations. Developing standards, analyzing risks, and recommending solutions for business technology systems.

Responsibilities

  • Design, configure, administer, maintain, upgrade and test the quality of business solutions, computer networks, management systems, programs and database servers
  • Analyze and diagnose complex issues related to IT deliveries, rollouts, infrastructure operations, controls and quality assurance
  • Provide opinions in accordance with discipline rules and recommend solutions to improve and optimize standards, policies and programs
  • Propose implementation plans
  • Help establish and implement a quality assurance strategy for business solutions in a medium- to large-scale focus area
  • Coordinate the planning, design and execution of projects and initiatives
  • Solve complex problems using analytical skills and detailed knowledge of the line of business
  • Interact with stakeholders working in other fields
  • Serve as a resource person for the unit, clients and partners
  • Coordinate the development of a quality assurance strategy for targeted teams
  • Identify, input, analyze and interpret data to support testing phases, implementation strategies, quality assurance testing, decision-making and processes monitoring management policies and practices
  • Analyze risks, write reports, propose solutions, make recommendations and provide implementation advice
  • Prepare and recommend action plans to address issues in accordance with rules and parameters
  • Help develop, implement and update management policies, practices and standards

Requirements

  • Bachelor's degree in a related field
  • A minimum of four years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  • Action oriented
  • Business insight
  • Complexity
  • Customer Focus
  • Differences
  • Nimble learning

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridMontrealCanada

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