Desjardins team leader coordinating management-support activities, strategic positions and complex initiatives.
Coaching experienced professionals, managing budgets and influencing senior decision-making for North America’s largest cooperative financial group.
Responsibilities
Support team management
Coordinate the unit’s activities, action plans and initiatives
Coach and guide a team composed primarily of highly experienced professionals
Assign tasks and activities and regularly monitor progress
Support talent development and employee engagement
Identify, develop and recommend strategic directions and business positions
Help determine the unit’s service offer and ensure projects and activities are planned and executed
Meet targets on time and on budget
Manage results, performance, quality and client/partner satisfaction
Develop training and skills development strategies and action plans for team members
Help resolve complaints and problems in accordance with the organization’s practices
Play a non-decision-making role in hiring, performance management, discipline and skills development
Manage the budget
Lead and influence senior management and decision-making bodies
Interact with stakeholders working in a wide range of other fields
Requirements
Bachelor's degree in a related field
A minimum of eight years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Extensive knowledge of the relevant field
Ability to develop business positions and influence senior management and decision-making bodies
Ability to manage individual performance, budgets, results, quality and client/partner satisfaction
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Team Leader managing and coordinating activities, supporting talent development at Desjardins. Leading team of experienced professionals to meet strategic goals and ensure quality outcomes.
Team leader coordinating activities and initiatives at Desjardins Group. Coaching experienced professionals and managing budget and performance on complex projects.
Quality Team Leader overseeing team performance and customer escalations in insurance claims. Driving quality standards and continuous improvement in a remote work environment.
Quality Team Leader managing a team of Quality Specialists at Allianz Partners. Ensuring quality standards are met and driving continuous improvement in claims operations.
Team leader managing unit activities and coaching highly experienced professionals in a cooperative financial group. Promoting talent development and leading strategic initiatives in the organization.
Team Leader overseeing Desktop Services team delivering technical support for end - user technology at Medavie. Responsible for managing both remote and on - site support while improving service delivery.
Team leader managing support operations and guiding a team of experienced professionals at Desjardins. Responsible for project execution, stakeholder interaction, and employee engagement.
Team leader providing management support and expertise support at Desjardins Group for technical and support teams. Overseeing project execution, employee engagement, and technical improvements in a collaborative environment.
Team leader providing management support and guiding a technical team at Desjardins. Overseeing project execution, employee training, and technical problem - solving in Coniston, Canada.