Desjardins team leader coordinating management support and expertise operations. Guiding experienced professionals, strategic initiatives, budgets, performance, and talent development.
Responsibilities
Support team management
Coordinate the unit’s activities, action plans and initiatives
Coach and guide a team composed primarily of highly experienced professionals
Assign tasks and activities, and regularly monitor progress
Support talent development and employee engagement by creating a positive, motivating work environment
Exercise functional authority over the team and manage individual performance
Make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives
Interact with stakeholders working in a wide range of other fields
Develop business positions and lead and influence senior management and decision-making bodies
Identify, develop and recommend strategic directions and business positions
Help determine the unit’s service offer and ensure projects and activities are planned and executed
Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
Develop training and skills development strategies and action plans for team members
Help resolve complaints and problems in accordance with the organization’s practices
Play a non-decision-making role in hiring, performance management, discipline, and skills development
Manage the budget
Requirements
Bachelor's degree in a related field
A minimum of eight years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Available 24/7 for escalation support during major incidents
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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