About the role

Claims advisor investigating and settling property and auto insurance claims for Desjardins. Negotiating settlements and supporting members, clients, practitioners, and providers.

Responsibilities

Conduct investigations to assess damage, estimate costs and market value, review reports and other documents, and determine settlement amounts
Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms to ensure client satisfaction
Work with all parties involved in claims
Negotiate agreements with providers
Serve and maintain business relationships with members and clients for all claims
Handle low-complexity property insurance claims and all types of auto insurance claims
Investigate and approve claims in accordance with the organization’s standards and policies
Solve problems, develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others
Assist members, clients and practitioners

College diploma in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Action oriented
Communicates effectively
Customer Focus
Decision quality
Interpersonal Savvy
Nimble learning
Tech savvy

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment