Senior operational efficiency advisor improving Desjardins business processes and strategic initiatives. Advising stakeholders and leading complex projects across the organization.
About the role
- Claims Advisor handling physical damage and cargo claims for Intact’s insurance business. Investigating, negotiating, and settling complex long-haul trucking losses across Canada and the US.
Responsibilities
- Analyze routine and complex claims and insurance policies to determine coverage and assess fair entitlements
- Communicate promptly and respectfully with customers, brokers, claimants, lawyers, and other insurers to resolve claims
- Investigate and settle cargo and environmental losses
- Manage cases spanning Canada and the US
- Collaborate with the Bodily Injury team on significant losses to mitigate exposure and ensure compliance with legislative requirements
- Ensure prompt and fair settlements for physical damage and cargo claims
Requirements
- CIP designation is considered a strong asset
- Knowledge of provincial legislation governing auto insurance; Atlantic Provincial Licenses is considered a strong asset
- At least 2 years of experience adjusting commercial auto claims
- Long Haul Trucking experience is a plus
- Bilingualism in English and French is an asset
- Expertise in handling moderate to complex claims and practicing effective negotiation
- Strong analytical skills and decision-making abilities
- Excellent time management
- Candidates must be eligible to work in Canada from the anticipated start date and throughout employment
- Candidates are solely responsible for maintaining work eligibility
Benefits
- Employee support, career opportunities, and performance-led financial rewards
- Accessible workplace adjustments and recruitment accommodations
- Equal opportunity workplace
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Degree requirement
No Education Requirement
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