Senior operational efficiency advisor improving Desjardins business processes and strategic initiatives. Advising stakeholders and leading complex projects across the organization.
Responsibilities
Advise clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives
Develop and update policies, standards, models and programs to support the unit’s strategic projects and initiatives
Identify, analyze and diagnose major issues and make recommendations to decision-making bodies
Monitor the industry to understand and anticipate trends in the specialty area and make recommendations
Represent the unit before decision-making bodies
Represent Desjardins’s position when making agreements with external partners and organizations
Design and improve business processes and operations based on business models and organizational structures to boost operational efficiency
Lead complex and innovative development projects and strategic initiatives
Serve as specialist advisor, subject matter expert, resource person and coach for decision-making bodies
Coordinate with stakeholders working in many other fields
Requirements
Bachelor's degree in a related field
A minimum of six years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Strong communication skills in French, both oral and written
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Action oriented
Communicates effectively
Customer Focus
Differences
Interpersonal Savvy
Nimble learning
Strategic mindset
Work processes
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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