Field Service Technician performing installations and service calls for ATMs and self - checkout systems. Engaging with customers to maintain equipment and address issues in a timely manner.
About the role
- Field Service Technician providing technical maintenance for hardware and software on customer premises. Ensuring customer satisfaction through scheduled services and troubleshooting.
Responsibilities
- Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
- Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory.
- Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure.
- Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
Requirements
- Education or equivalent work experience required.
- Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
- Good written and verbal communication skills.
- Driver's license and driving record that satisfies DN's fleet requirements.
Benefits
- Benefits not explicitly listed in the job summary.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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