About the role

Program Manager overseeing operational systems and governance for Workforce Planning at Dropbox. Collaborating across teams to ensure effective planning and execution.

Responsibilities

Own the Workforce Planning operating calendar, including planning cycles, governance forums, SteerCo meetings, executive reporting, and quarterly org health reviews.
Support delivery across all workstreams by tracking plans, milestones, dependencies, risks, and actions.
Own the Enablement & Adoption operating model and its delivery infrastructure.
Challenge unclear scope, dates, ownership, and dependencies; escalate material risks with recommended options.
Package, schedule, route, and distribute approved Workforce Planning insights and materials.
Manage Talent Acquisition as a scaled distribution channel for Workforce Planning content.
Build and maintain templates, playbooks, standards, self-service resources, and enablement materials.
Coordinate training and education sessions and track adoption of tools, outputs, and processes.
Prepare recurring executive materials using content provided by the relevant workstream owners.
Coordinate with People Analytics and People Technology on tooling, reporting, and delivery infrastructure.
Maintain clear documentation of decisions, ownership, processes, and ways of working.

8 or more years of experience in program management, business operations, planning operations, or strategy and operations.
Strong project management skills, with the ability to manage multiple connected workstreams.
Ability to create clear plans, timelines, ownership, and operating rhythms.
Strong written and verbal communication skills, including experience preparing materials for senior leaders.
Ability to identify and manage risks, dependencies, and blockers.
Strong attention to detail and consistent follow-through.
Ability to work independently and effectively across teams in an evolving environment.
Comfort using data and feedback to track delivery and adoption.
Demonstrated ability to use automation and AI-enabled tools to simplify operational workflows, documentation, reporting, and knowledge management.
Demonstrated ability to conceptualize employee experience as a product, with proven success applying product management principles (roadmapping, user journeys, feature prioritization) to HR initiatives.
Proficiency in leveraging design thinking methodologies to deeply understand employee needs, rapidly prototype experience solutions, and implement data-driven iteration cycles that measurably enhance engagement and retention.