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About the role

  • Telemarketer making outbound calls for Embark’s post-secondary savings services. Qualifying prospects and booking appointments for internal Sales Representatives.

Responsibilities

  • Make outbound calls to existing and potential clients using a company-provided script
  • Identify potential clients and tailor the approach to their needs and preferences
  • Introduce the company and explain its services, including saving for post-secondary education
  • Handle objections and rejections effectively, professionally, and positively
  • Qualify potential clients for fit with the company’s services
  • Schedule appointments with qualified clients according to client and sales-team availability
  • Confirm appointments and provide necessary company or appointment information
  • Maintain accurate client-interaction and appointment records using the company CRM and other tools
  • Meet daily or weekly appointment-booking targets
  • Report to the Director, Sales

Requirements

  • Proven experience as a telemarketer or similar sales/customer service role
  • Excellent communication skills, with a persuasive and confident manner
  • Ability to work well under pressure and meet daily or weekly appointment booking targets
  • Experience using CRM platforms and other sales tools
  • Strong interpersonal skills
  • High energy and confidence
  • Empathetic attitude toward diverse perspectives
  • Lifelong learner who is performance driven
  • Recognizes customers as the most important stakeholders
  • Ability to work independently
  • Ability to communicate verbally and in writing in both languages

Job type

Contract

Experience level

Mid levelSenior

Salary

CA$21 per hour

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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