Telemarketer making outbound calls for Embark’s post-secondary savings services. Qualifying prospects and booking appointments for internal Sales Representatives.
Responsibilities
Make outbound calls to existing and potential clients using a company-provided script
Identify potential clients and tailor the approach to their needs and preferences
Introduce the company and explain its services, including saving for post-secondary education
Handle objections and rejections effectively, professionally, and positively
Qualify potential clients for fit with the company’s services
Schedule appointments with qualified clients according to client and sales-team availability
Confirm appointments and provide necessary company or appointment information
Maintain accurate client-interaction and appointment records using the company CRM and other tools
Meet daily or weekly appointment-booking targets
Report to the Director, Sales
Requirements
Proven experience as a telemarketer or similar sales/customer service role
Excellent communication skills, with a persuasive and confident manner
Ability to work well under pressure and meet daily or weekly appointment booking targets
Experience using CRM platforms and other sales tools
Strong interpersonal skills
High energy and confidence
Empathetic attitude toward diverse perspectives
Lifelong learner who is performance driven
Recognizes customers as the most important stakeholders
Ability to work independently
Ability to communicate verbally and in writing in both languages
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