Contact Centre Supervisor coaching customer service teams and resolving escalated inquiries at Embark, a Canadian education - savings provider. Managing quality, retention programs, customer requests, and operational improvements.

We're Canada's education savings and planning company!
At Embark we aim to give families and students across Canada the tools and advice they need to make the most out their post-secondary journeys and take hold of their future.
Interested in helping children realize their full potential through a post-secondary education? Consider making a difference with us!
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Contact Centre Supervisor coaching customer service teams and resolving escalated inquiries at Embark, a Canadian education - savings provider. Managing quality, retention programs, customer requests, and operational improvements.
Senior FP&A Analyst supporting Embark’s growth through forecasting, sales and marketing analytics, and business intelligence. Driving data - informed customer acquisition, profitability, and strategic decisions.
Telemarketer making outbound calls for Embark’s post - secondary savings services. Qualifying prospects and booking appointments for internal Sales Representatives.
Inside Sales Advisor driving outbound client acquisition for Embark’s education savings products. Managing the full sales cycle, Salesforce pipeline, and client onboarding remotely across Canada.
Bilingual Business Development Coordinator booking qualified sales appointments for Embark’s post - secondary savings services. Conducting French - and English - language outreach, qualification, scheduling, and CRM tracking.
Inside Sales Advisor selling Embark education savings products to Canadian families. Managing outbound prospecting, full - cycle sales, Salesforce pipelines, and client onboarding.
Design Lead for user experience at Embark. Overseeing user flows, prototyping, and cross - functional collaboration in product lifecycle.
GRC Data & Risk Analytics Analyst supporting Assurance function by organizing, documenting, and preparing data used in GRC reporting. Involves data structure, reporting support, and documentation.
QA Engineer responsible for designing test strategies and ensuring product quality at Embark. Collaborating with teams to support continuous improvement and automation tools.
Contract Security Analyst supporting security operations and data loss prevention at Embark. Hands - on experience in cloud security and incident response required for this versatile role.