Bilingual Business Development Coordinator booking qualified sales appointments for Embark’s post-secondary savings services. Conducting French- and English-language outreach, qualification, scheduling, and CRM tracking.
Responsibilities
Make outbound calls to customers and potential clients using a company-provided script
Identify potential clients and tailor your approach to meet their needs and preferences
Handle objections and rejections effectively, professionally, and positively
Introduce the company, explain its services, and enthusiastically promote saving for post-secondary education
Qualify potential clients to ensure they are a good fit for the company's services
Schedule appointments with qualified potential clients based on their availability and the sales team's availability
Confirm appointments and provide necessary company or appointment information
Maintain accurate records of client interactions and scheduled appointments using the company's CRM and other tools
Meet daily or weekly appointment booking targets
Report to the Director, Sales
Requirements
Proven experience as a telemarketer or similar sales/customer service role
Excellent communication skills, with a persuasive and confident manner
Ability to work well under pressure and meet daily or weekly appointment booking targets
Experience using CRM platforms and other sales tools
Strong interpersonal skills
High energy and confidence
Listens to diverse perspectives with an empathetic attitude
Lifelong learner who is performance driven
Recognizes customers as the most important stakeholders
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