Telemarketer making outbound calls for Embark’s post - secondary savings services. Qualifying prospects and booking appointments for internal Sales Representatives.
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Bilingual Business Development Coordinator – French
Posted 10 hours ago
About the role
- Bilingual Business Development Coordinator booking qualified sales appointments for Embark’s post-secondary savings services. Conducting French- and English-language outreach, qualification, scheduling, and CRM tracking.
Responsibilities
- Make outbound calls to customers and potential clients using a company-provided script
- Identify potential clients and tailor your approach to meet their needs and preferences
- Handle objections and rejections effectively, professionally, and positively
- Introduce the company, explain its services, and enthusiastically promote saving for post-secondary education
- Qualify potential clients to ensure they are a good fit for the company's services
- Schedule appointments with qualified potential clients based on their availability and the sales team's availability
- Confirm appointments and provide necessary company or appointment information
- Maintain accurate records of client interactions and scheduled appointments using the company's CRM and other tools
- Meet daily or weekly appointment booking targets
- Report to the Director, Sales
Requirements
- Proven experience as a telemarketer or similar sales/customer service role
- Excellent communication skills, with a persuasive and confident manner
- Ability to work well under pressure and meet daily or weekly appointment booking targets
- Experience using CRM platforms and other sales tools
- Strong interpersonal skills
- High energy and confidence
- Listens to diverse perspectives with an empathetic attitude
- Lifelong learner who is performance driven
- Recognizes customers as the most important stakeholders
- Fluency in French and English
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