Director, Strategic Relationships – Business Development

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About the role

  • Director growing BCLC’s lottery, casino and online gambling partnerships, distribution and B2B revenue. Leading commercial strategy, agreements, facilities and a diverse team.

Responsibilities

  • Lead commercial relationships, partnerships and business development activities that drive revenue growth
  • Establish sales and distribution strategies and identify new commercial, B2B, strategic partnership and cross-LOB opportunities
  • Oversee strategic partnerships, service-provider business and investment planning, B2B operations, retail distribution, sponsorship and promotional partnerships, and gaming-facility development
  • Lead long-term strategy and priorities for strategic relationships, business development, retail sales, distribution and gaming-facility development
  • Execute sales planning, field selling, marketplace execution and performance management
  • Identify and develop markets, facilities, distribution opportunities and strategic partnerships using analytics and insights
  • Oversee retail sales and distribution performance, retailer recruitment, construction, facilities, merchandising and distribution practices
  • Lead annual business planning and operating and capital budgeting
  • Build and manage relationships with retailers, service providers, commercial partners and stakeholders
  • Collaborate with government, municipal, Indigenous and community relations departments
  • Lead acquisition and development of strategic retail partnerships and third-party vendor opportunities
  • Oversee and grow BCLC’s B2B operations and client relationships
  • Develop sponsorship and promotional partnership opportunities and coordinate activation
  • Approve service-provider business plans and oversee investment plans
  • Oversee contract management, negotiation of major commercial agreements, vendor performance and risk
  • Monitor market, commercial and industry developments for innovation and improved performance
  • Lead, coach, mentor and develop a diverse, inclusive, high-performing team

Requirements

  • Bachelor’s degree in business or a related discipline
  • 8–10 years of relevant experience with progressive responsibility
  • At least 5 years in a managerial capacity
  • Recent experience leading large-scale business, market, channel or facility development initiatives
  • Equivalent combination of education and experience may be considered
  • Experience in strategic business planning, sales, market or business development, client and partner management, and resource management
  • Knowledge of selling skills, sales processes, field coaching, retail merchandising and distribution practices
  • Understanding of municipal and provincial approval processes and regulated environments
  • Ability to leverage analytics and insights for market assessment, decision support and revenue forecasting
  • Experience overseeing and growing B2B operations or strategic commercial relationships
  • Experience developing B2B sales, strategic partnership, sponsorship or revenue-generating opportunities
  • Experience in contract negotiation and management, vendor and supplier relationship management, operational risk resolution and business case development
  • Project management knowledge and experience with leasing, construction, facilities or comparable development activities
  • Knowledge of financial and managerial control systems, operating and capital budgets, revenue planning, and resource allocation
  • Experience with Microsoft Office Suite, including Word, Excel and Outlook
  • Strong strategic thinking, business acumen, problem-solving, analytical thinking and innovation skills
  • Experience collaborating with external jurisdictions, major accounts, regulatory and government bodies, and commercial partners
  • Experience leading change and applying change management, communication and mentoring principles
  • Exceptional people leadership, team building, succession planning and coaching skills
  • Excellent written and verbal communication skills
  • Strong time management and ability to manage multiple priorities
  • Continuous improvement mindset and experience refining business processes, systems and practices
  • Understanding of Agile methodology is an asset
  • Knowledge of gaming, retail entertainment trends and the gaming industry is an asset
  • Must be at least 19 years of age
  • Must be legally eligible to work in Canada

Benefits

  • Robust wellness programs supporting physical, mental, social, financial and career well-being
  • Flexible working model supporting work-life integration
  • 37.5-hour work week
  • Annual volunteer hours through the Play It Forward program
  • Inclusive work environment
  • Interview accommodation available
  • Two office locations in Vancouver and Kamloops

Job type

Full Time

Experience level

Lead

Salary

CA$148,555 - CA$232,117 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridVancouverCanada

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