Advisor, Business Development and Sales Support

Posted 13 hours ago

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About the role

  • Desjardins business development advisor supporting member relationships, product sales, and client service. Analyzing needs, processing requests, and preparing reports and recommendations.

Responsibilities

  • Establish a consulting relationship by identifying current or potential needs and promoting customer retention
  • Advise various partners, stakeholders, members and customers regarding products, services or solutions offered and ensure their satisfaction
  • Analyze and respond to customer needs, process requests and ensure required follow-ups
  • Collect, gather and analyze information, and write reports and recommendations
  • Keep abreast of new developments related to standards, products or services in the field of activity
  • Serve and maintain business relationships with members and clients
  • Sell products and services through multiple distribution channels based on member/client needs and current strategies and practices
  • Promote and sell products and services based on client needs and unit business objectives and strategies
  • Ensure member/client satisfaction and service quality in accordance with organizational standards and procedures

Requirements

  • College diploma in a related field
  • A minimum of one year of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Action oriented
  • Customer Focus
  • Differences
  • Interpersonal Savvy
  • Nimble learning
  • Situational adaptability

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job type

Full Time

Experience level

Junior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

HybridQuebec CityCanada

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