Associate Director leading Salesforce - enabled sales and marketing operations at WES, a nonprofit supporting immigrants, refugees, and international students. Driving strategic projects, analytics, governance, and team performance.
About the role
- Desjardins business development advisor supporting member relationships and sales. Analyzing client needs and delivering personalized financial solutions across distribution channels.
Responsibilities
- Establish an advisory relationship by identifying current and potential needs and supporting client retention
- Advise partners, practitioners, members and clients on products, services and solutions and ensure their satisfaction
- Analyze and meet special client needs, handle requests and follow up as needed
- Collect, compile and analyze data; prepare reports and recommendations
- Stay on top of the latest standards, products and services in the field
- Help serve and maintain business relationships with members and clients
- Help sell products and services through multiple distribution channels based on member/client needs and current strategies and practices
- Help build and maintain business relationships with members and clients
- Review special requests and help promote and sell products and services based on client needs and business objectives and strategies
- Help analyze member/client needs and develop and implement personalized solutions
- Ensure member/client satisfaction and service quality in accordance with organizational standards and procedures
Requirements
- College diploma in a related field
- A minimum of two years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Intermediate knowledge of English
- Available to work Monday through Friday, between 8:00 a.m. and 5:00 p.m.
- Action oriented
- Ambiguity
- Customer Focus
- Differences
- Drive results
- Interpersonal Savvy
- Nimble learning
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Hybrid work arrangement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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Associate Director leading Salesforce, revenue operations, and strategic projects for WES, a nonprofit advancing immigrant and international student inclusion. Remote across Canada.
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