Applications Engineer developing motor, VFD, and drive - system quotations for Innomotics, a motors and drives supplier. Supporting mining and heavy - industry projects across Canada.
About the role
- Support Engineer II for Emburse's AI-powered enterprise platform. Managing complex technical issues and integrations for global organizations.
Responsibilities
- Own high-level, complex technical issues for global enterprise clients
- Dissect and resolve issues across external integrations, including ERPs, credit card feeds, allocation data, vendor data, expense systems, and AP accounting workflows
- Utilize your technical toolkit to investigate APIs, web services, databases, and log files to isolate root causes
- Determine if an issue stems from how the client's system was initially configured vs. a change in platform behavior
- Assist clients directly with complex configuration adjustments
- Navigate complexities tied to international organizations, including global tax requirements, while collaborating with cross-functional teams to deliver excellent service
Requirements
- A couple of years of software support experience backed by a Computer Science (CS) background or equivalent hands-on technical experience.
- Familiarity or direct experience working with APIs, web services, database architectures, and log file analysis.
- An understanding of corporate expense systems, AP accounting, or ERP ecosystems is a major asset.
- A solutions-focused, curious mindset and the willingness to work flexible schedules, including later shifts or weekends, to support our international customer base.
Benefits
- Competitive pay
- flexible work
- inclusive, collaborative environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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