AI and process automation specialist integrating agents and automation into EXFO’s telecommunications network solutions workflows. Connecting users, processes, data and systems.
Responsibilities
Collaborate with MLOps developers on the evolution of the agentic platform.
Build and integrate AI agents, skills, IDWs, and AI solutions into business workflows and tools.
Analyze internal processes to identify bottlenecks and automation opportunities.
Collaborate with process owners and users to develop, test, and improve solutions.
Design simple, reusable, scalable, and easy-to-maintain solutions.
Apply security, privacy, permissions, auditability, and human-in-the-loop (HITL) requirements.
Document integrations, dependencies, costs, limitations, operating procedures, and support requirements.
Requirements
University degree in computer science, software engineering, or a related field; equivalent experience will be considered.
Hands-on experience developing, integrating, or automating software solutions in a business environment.
Strong understanding of AI agents, workflow automation, and agentic platforms.
Ability to work directly with users and process owners to understand their needs and develop practical solutions.
Hands-on, pragmatic approach focused on simple, reusable, and rapidly deployable solutions.
Experience with Microsoft Power Automate, Azure Logic Apps, UiPath, n8n, Zapier, LangGraph, AWS Bedrock, Bedrock AgentCore, or similar tools.
Experience with change management or user training.
Knowledge of enterprise AI security, privacy, and governance.
Experience in a technology or industrial environment.
Fluency in French and English, both spoken and written, is required.
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