Technology Account Manager growing animal - health technology sales across Alberta. Managing regional accounts, customer relationships, strategic plans, and complex commercial opportunities for a global healthcare company.
EC
Technical Services Manager, Automation Platforms
Posted last week
About the role
- Responsable UiPath dirigeant l’infrastructure, la gouvernance et la production des plateformes d’automatisation d’EDC. Société canadienne de financement du commerce, EDC accompagne les entreprises canadiennes sur les marchés internationaux.
Responsibilities
- Own and operate the UiPath cloud orchestrator and design development, test and production environments
- Design, deliver and maintain unattended robot infrastructure, including Azure Virtual Desktop, Cloud PC, machine pools and capacity planning
- Manage UiPath upgrades, patches, feature rollouts and releases
- Define and enforce platform, security and governance standards for automation
- Design and manage robot/service identities, Active Directory/Entra ID access and secret management solutions
- Ensure compliance with regulatory, security and audit requirements
- Define UiPath development standards, including REFramework, queues, exception handling and retry patterns
- Develop reusable libraries, components and templates
- Review technical designs and code and advise senior and lead developers
- Ensure production reliability, monitoring and support
- Monitor operational metrics and respond to incidents, including root cause analysis and corrective actions
- Coordinate changes, risk assessments, approvals and production launches
- Design and lead UiPath integrations with ServiceNow, APIs, data platforms, Power Platform and other automation technologies
- Ensure alignment with EDC enterprise architecture and digital strategy
- Lead adoption of AI capabilities within UiPath and other automation platforms
- Manage AI consumption, cost controls, usage tagging and responsible AI usage
- Act as a technical point of contact, facilitate communities of practice and mentor developers
- Communicate platform technical risks, options and decisions to stakeholders
Requirements
- Undergraduate degree in Computer Science, Engineering or a related field
- At least 7 years' experience in a similar role
- Strong mastery of the UiPath platform and orchestrator
- Experience with unattended robots and robotic execution infrastructure, including Azure Virtual Desktop (AVD)/Cloud PC
- Experience with automated service integrations and vault-style authentication (e.g., CyberArk/Idira)
- Experience with REFramework and scalable automation tools
- Proven experience in regulated operational automation environments
- Experience with Azure DevOps, CI/CD pipelines and Git
- Proven ability managing senior engineers and enterprise-scale platform automation
- Ability to meet government security requirements
- Must be legally eligible to work in Canada at the time of application; preference given to Canadian citizens or permanent residents
- Experience in financial services, insurance, banking or other regulated environments — asset
- Experience with ServiceNow and Power Platform — asset
- Experience with API integrations, API management and data platforms — asset
- Experience managing AI-driven automation in production — asset
- Fluency in both of Canada's official languages, English and French — asset
- Strong communication skills and ease presenting to technical and business audiences — asset
Benefits
- Annual salaries typically ranging from $96,557 to $128,743, plus performance-based compensation
- Competitive compensation and benefits package
- Various hybrid work options
- Three to four weeks of vacation
- Scheduled company shutdown period
- Shortened summer Fridays
- Meeting-free Fridays
- Opportunities for continuous learning
- Training programs
- Workshops
- Language training
- Diverse and inclusive work environment
- Wellness initiatives
- Mental health support
- Fitness programs
- Volunteer activities and corporate social responsibility programs
- Relocation assistance available for eligible candidates
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