Business Analyst supporting agile software development at CIEE, a nonprofit study abroad and intercultural exchange organization. Translating business needs into requirements, dashboards, testing, and process improvements.
EC
Business Analyst, IT
Posted last month
About the role
- Analyste d’affaires TI chez Exposant 3, firme de conseil en technologies et transformation numérique. Accompagnement de projets Santé Québec, conformité documentaire et amélioration des processus.
Responsibilities
- Support the drafting of project documents, including statements of needs and other required documentation
- Analyze project requests and assess their alignment with Santé Québec's strategic directions
- Assist requestors in formulating their needs
- Draft and review project presentation documents
- Support teams in producing, optimizing and ensuring the compliance of legal and regulatory documentation
- Collaborate with stakeholders to collect and validate information required for projects
- Manage the administrative tracking of files and support project submission or acceptance procedures
- Participate in applying regulations and implementing standards and targets
- Propose approaches and tools that simplify processes and are customer-oriented
- Contribute to the continuous improvement of project request management processes
- Plan, prepare and facilitate meetings related to project management
- Track approvals and authorizations and identify optimization opportunities
- Advise requestors, maintain proactive communication with client departments and promote process transparency
Requirements
- Hold a bachelor's degree in information technology, business administration, management, or a related field
- At least 15 years of experience in information technology
- At least 5 years of experience within the last 10 years as an IT business analyst, preferably in the health or social services sector
- Knowledge of regulatory frameworks and issues related to the Quebec health and social services network (RSSS) considered an asset
- Mobilizing leadership and a strong commitment to continuous improvement
- Excellent communication, writing, analytical and organizational skills
- Ability to work in multidisciplinary teams and manage multiple files or mandates simultaneously
- Ability to navigate ambiguity and provide informed recommendations
- Ability to assess client needs and adapt services to organizational constraints
- Ability to analyze digital needs related to projects, including request management systems, project management platforms, or specialized health network tools
- Comfortable with complex digital environments and understanding of information management and security principles
- Agile and product management certification considered an asset
- PMP (Project Management Professional) certification from PMI considered an asset
Benefits
- Flexible remote work environment
- A dynamic and supportive team culture based on trust and collaboration
- The opportunity to contribute to large-scale projects in the technology sector
- Real opportunities for initiative, innovation and professional development
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