Staff Cloud Operations Engineer at Extreme Networks managing cloud operations and support. Responsibilities include optimizing monitoring and alerting strategy across cloud infrastructure and applications.
Responsibilities
Manage and maintain Extreme Cloud product and services
Participate in developing the Edge Cloud Support System
Troubleshoot and follow up on Cloud infrastructure / application related issues
Participate in continuous cloud service operations with US, EU, and China teams.
Communicate with Dev/QA as well as external carriers to resolve and prevent issues.
Improve and implement deployment automation platform for Kubernetes based microservices.
Improve service availability and scalability through tuning, automation, tools, and process.
Analyze service performance, identify bottleneck, and provide actionable improvement plans.
Provide 24* 7 support for Edge Cloud products and services
Participate in cloud security and compliance implementation.
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