Support Engineer II for Emburse's AI - powered enterprise platform. Managing complex technical issues and integrations for global organizations.
About the role
- Senior Software Systems Engineer for cloud-driven networking solutions and CI/CD infrastructure at Extreme Networks. Collaborates with development teams while staying current in DevOps best practices.
Responsibilities
- Take ownership of CI/CD infrastructure and proactively identify improvements that accelerate engineering velocity
- Balance technical depth with practical business outcomes
- Stay current with DevOps best practices and emerging technologies
- Partner with developers to remove build and deployment friction
- Build solutions that scale with the organization's growth
Requirements
- Bachelor's degree in Computer Science, Software Engineering, or related technical field required
- 5+ years of hands-on experience in build and release engineering roles
- Advanced proficiency with Jenkins (Declarative and Scripted Pipelines)
- Hands-on experience with Maven and Gradle with strong scripting knowledge
- Expert-level proficiency in Bash and Groovy
- Strong GitHub experience; proficiency with Git workflows, branching strategies, merge management, and pull request review processes
- AI/ML agent integration in CI/CD workflows
- Experience with GitHub Copilot for code generation and automation scripting
- Familiarity with Claude.ai or similar large language models for documentation and problem-solving
- Hands-on experience with AWS or other public cloud platforms (Azure, Google Cloud Platform)
- Working knowledge of Docker and Kubernetes container-based architecture and deployment
- Working knowledge of Ansible, Terraform, and Helm for deployment automation
- Understanding of GitOps practices and tools (ArgoCD, Flux)
- Solid knowledge of Linux environments and command-line operations
Benefits
- Medical, dental, and vision insurance
- Flexible work schedules and work-from-home opportunities where role permits
- Paid time off, including open time off in eligible markets and statutory leave in all markets
- Paid holidays in accordance with local practice
- Retirement savings programs, including RRSP matching in the Canada
- Employee Stock Purchase Program, where eligible
- Adoption assistance and fertility treatment support, where eligible
- Flexible spending accounts, where eligible
- Employee assistance program
- Tuition reimbursement, where eligible
- Life and disability insurance
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