AI Engineer building secure, reliable Azure infrastructure for FacilityOS’s facilities-operations SaaS platform. Supporting Terraform, CI/CD, observability, security, incident response, and FinOps.
Responsibilities
Provision, configure, and maintain secure, reliable Azure cloud infrastructure using Terraform across multiple segregated data residency/processing regions
Contribute reusable, versioned, documented components to the internal IaC module registry
Move manually configured resources under infrastructure-as-code management
Contribute to secure, repeatable, observable, and efficient Azure DevOps CI/CD workflows
Assess and improve infrastructure security, including threats, vulnerabilities, misconfigurations, identity and access risks, and policy violations
Embed security controls and policy checks into IaC and CI/CD workflows
Maintain compliance with SOC 2, ISO 27001, HIPAA, and other applicable requirements
Support managed identities and workload identity federation while minimizing secrets
Provide production support across application, platform, network, identity, and data layers
Respond to alerts and participate in incident response to mitigate customer impact and restore service
Investigate root causes and implement corrective and preventative actions
Build automation and self-healing capabilities
Maintain observability with Datadog dashboards, monitors, SLOs, logs, traces, and telemetry
Review alert quality and service coverage
Contribute to post-incident reviews and operational improvements
Monitor cloud costs, investigate anomalies, and reduce waste through right-sizing and improved utilization
Partner with engineering teams on cost-aware architecture and cloud spend ownership
Guide software teams on cloud onboarding, infrastructure, deployments, and architecture
Document infrastructure changes, architectural decisions, runbooks, standards, and procedures
Requirements
2+ years of experience in a Cloud engineering, DevOps, or SRE role
Deep practical experience and complete fluency with Azure, particularly App Services, Container Apps, Front Door, SQL databases, Cosmos, Service Bus, and Key Vaults
Experience with a CI/CD platform; Azure DevOps preferred
Experience with observability/monitoring tools; Datadog preferred
Experience implementing cloud governance controls from the SOC 2 and ISO 27001 frameworks
Proven production support experience troubleshooting distributed systems and delivering lasting remediation
Strong scripting and automation skills
Experience in a SaaS or enterprise technology environment preferred
Azure certifications appreciated
Must be legally eligible to work for any employer in Canada
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