Forward Deployed Engineer II

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About the role

  • Forward Deployed Engineer II developing solutions for AI-native insurance platforms. Coding, implementing custom configs, and collaborating across teams in a fast-paced environment.

Responsibilities

  • This role will be heavily hands-on with coding, including writing and debugging production and integration code in languages such as Python, JavaScript, and SQL as part of customer implementations and internal tooling.
  • Lead execution and delivery of complex customer implementations.
  • Estimate timelines, identify implementation risks, and adjust plans as needed.
  • Implement real-world scenarios — including custom configurations and integrations — adapting the product to fit client systems and workflows.
  • Own regular segments of customer-facing calls, UAT (user acceptance testing) feedback, and guiding customers through issue resolution or configuration adjustments.
  • Collaborate across functions (Product, Engineering, Customer Success) to coordinate dependencies and communicate impacts of potential changes or customizations.
  • Drive internal process improvements and automation to reduce manual efforts and improve delivery efficiency.
  • Create and maintain robust documentation (runbooks, best practices, delivery playbooks) and share learnings with junior FDEs.

Requirements

  • B.S. in Computer Science or a related technical discipline, or equivalent experience
  • 3-5+ years of software engineering, systems engineering, or technical product/program management experience
  • Strong programming or configuration skills (e.g., JavaScript, SQL) and demonstrated ability to navigate multiple product domains.
  • Comfortable interacting with customers, handling technical discovery, and translating business needs into scoped deliverables.
  • Proven ability to coordinate across teams, anticipate dependencies or blockers, and escalate risks appropriately.
  • Mentor or coach more junior team members; contribute to process improvements and internal knowledge sharing.

Benefits

  • Total compensation package includes stock options
  • Additional perks included

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

$130,000 - $160,000 per year

Degree requirement

Bachelor's Degree

Tech skills

JavaScriptPythonSQL

Location requirements

RemoteNorth America

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